Web Design & Web Development
“Our experience with Richard at Torble Design and team has been a breath of fresh air. We were given a proper breakdown of work and met in person to discuss the project which was very helpful because we’re creatives and we visualise a lot of the plans.
We were listened to and above all supported with our ideas because it had to be in our vision. We felt that throughout the process we were understood and given a line of communication without judgement, just possibilities, which is very important because this is a new idea for an online business and we have to stand out.
The true sign to a good company are referrals and I trusted Richard to forward my Brother’s new investment firm and, he too, is extremely happy with his website”
Owner @ Sweet Sol
The online store has quite a significant amount of products, the vast majority of which have variants within them. For example, you can choose to have your sweets delivered in a jar or a tin. Each of these products, with each of these variants needed imagery and consistent descriptions and pricing information. When we put our detective hats on and got to work, it was immediately obvious there was quite a bit of work to do. A large amount of the product imagery had not been made web ready, meaning the file sizes were simply huge and not at all appropriate for use on a website. These rogue images needed to be manually hunted down and resized. Page load times are important on any website but even more so in an online store and large images are the number one way to reduce your loading times to a crawl.
Once the images had been taken care of, all the descriptions needed to be updated and made consistent. We always say that it’s the little details that really make the difference. If you can show the visitor that you care about those things on your own website, they will join the dots and assume you will care about their custom just as much. This all took some time but the benefits when you look through the website are very obvious.
Individual Product Page
We built a local development version of the website using the files we were able to get access to. Once the work had been completed locally we created a staging server which allowed us to show Sweet Sol the website without exposing it to the world. It also allowed us to run our technical checks on a live website to make sure that everything worked as expected.
At the time, the Sweet Sol domain linked to a Mailchimp landing page, which had become more temporary than was originally planned due to the problems prior to our involvement. They do say that good things come to those who wait so there was a real sense of relief when the brand new website, at long last, went live to the world.
‘SOLdiers’ Membership Page
The guys at Sweet Sol are pretty hands on, which is great to see. We sat down with them initially, and a couple of times since, and showed them how to update the website as and when they need to. We’ve found that our clients like the flexibility of being able to update themselves yet still have us on hand if needed.
We still take care of all the backups and the monitoring of plugin updates as well as updates to WordPress itself.
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